Your Well-Being Is Our Priority

By 99 Responsible Gaming

Betting is for entertainment — not harm. by 99 believes every member should enjoy betting consciously, safely, and within their limits. Our responsible gaming tools and support systems are built with exactly that goal in mind.

24/7 Support
5+ Protection Tools
18+ Age Limit
Free Advice
1 What Is Responsible Gaming and Why It Matters

Betting is entertainment, a hobby — and it stays enjoyable only when it stays within limits. Responsible gaming on by 99 means enjoying betting while keeping your budget, time, and emotions in check. We want every member to have fun — and we never want betting to cause problems in anyone's daily life or family.

At by 99, responsible gaming is not just a policy — it sits at the heart of how we do business. We believe that a happy, healthy member is the best long-term partner for our platform. That is why we have proactively built tools, resources, and support systems designed to keep you in control at all times.

by 99's Commitment: We never encourage members to bet beyond their means. Ensuring responsible gaming is both a condition of our license and an ethical obligation we take seriously.

Remember — winning is never guaranteed in betting. Always wager only what you can afford to lose without affecting your family's essential expenses. Betting should never be seen as a source of income; it's purely a form of entertainment.

Responsible gaming means making your own decisions, keeping a clear head after a loss, and knowing when to take a break. by 99 is always here to help you do exactly that.

2 by 99 Responsible Gaming Protection Tools

By 99 offers several practical tools to help you stay in control of your betting activity. They are completely free to use and can be activated at any time from your account settings.

Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount
Active
Session Time Limit
Set a limit on how long you play in a single session
Active
Loss Limit
Automatically stops when you reach a set loss amount
Active
Cooling-Off Period
Take a break from your account for 1 day up to 6 weeks
Active
Self-Exclusion
Close your account for 6 months or permanently
Active
Bet History Review
Review All Your Betting Activity
Active
Keep in mind: Decreasing your deposit limit takes effect immediately, but increasing it requires a 24-hour wait. This helps prevent impulsive decisions.
3 Signs of a Problem — When to Take Notice

Betting problems do not appear overnight — they develop gradually. That is why recognising the early signs matters. If you notice any of the following in yourself or someone close to you, it is worth taking seriously.

Betting more to chase losses
Wanting to stop betting but feeling unable to
Hiding your betting from family or friends
Using money set aside for household essentials on betting
Feeling restless or irritable when not betting
Betting is affecting your sleep, work, or studies
Betting with borrowed money or struggling to repay debts
Betting purely for fun, within a set budget — that is a healthy habit
Warning: If you notice any of the warning signs above in yourself, please contact the by 99 support team or activate self-exclusion. Seeking help is not a weakness — it takes courage.
4 Self-Assessment

The questions below will help you reflect on your betting habits. This is not a medical assessment — simply a tool to raise self-awareness.

Did you bet beyond your budget last month?
No, I have always stayed within my budget
Sometimes it's gone a bit too far
Yes, I often go over my budget
Do you place bigger bets after a loss?
No, I take a break when I lose
Sometimes
Yes, I bet bigger to try to recover my losses
Is betting affecting your sleep or work?
No, betting is not causing any problems in my life
Sometimes it gets a little worrying
Yes, I think about betting all the time
If most of your answers fall under the second or third options, we encourage you to use by 99's responsible gambling tools or speak with our support team.
5 Minor Protection

By 99 does not allow anyone under 18 to open an account or place a bet. This is a strict policy with no exceptions. Age verification is mandatory at registration.

  • All new members are age-verified through a government-issued ID.
  • Additional documentation may be requested at any time in cases of suspicion.
  • Opening or managing an account on behalf of a minor is strictly prohibited.
  • Use parental control software to restrict access to by 99 from devices used by children or teenagers.
  • If you suspect a minor is using by 99, please notify us immediately.
Strict 18+ Policy: We make no compromises when it comes to protecting minors. Any account registered with a false age will be immediately suspended and the balance forfeited.
6 Get Help — You Are Not Alone

If you're struggling with betting, don't feel ashamed or afraid to reach out. The by 99 support team is ready to help you without judgment. You can also speak with a mental health professional or counselor you trust for expert guidance on responsible gambling.

  • by 99 Support: Live chat support is available 24/7.
  • Email Support: Email us at [email protected] (not a clickable link).
  • Self-Exclusion: Can be activated at any time from your account settings.
  • Family Support: Let us know if a family member is in difficulty — we support third-party intervention requests.
  • Mental Health: Betting addiction is a treatable condition — seeking professional help is the most effective step you can take.
Asking for help is a sign of strength. by 99 is here for you — in the good times and the tough ones.

Key Responsible Gaming Features

These features are always available on by 99 to help you keep your betting experience healthy and safe.

Custom Limit Settings

Set deposit, loss, and session time limits to suit your preferences. Full control stays with you.

Reality Check Reminder

At set intervals, by 99 will remind you how long you have been playing and how much you have spent.

Detailed Activity Report

View a detailed report of your monthly betting activity, wins and losses, and total spend.

Easy Self-Exclusion

Remove yourself from the platform in just a few clicks, at any time. The process is quick and completely confidential.

Professional Support Referral

If you are experiencing betting-related problems, by 99 can connect you with a professional mental health specialist.

Minor Protection Measures

A strict age verification process ensures that only adults can use by 99.

Frequently Asked Questions About Responsible Gaming

Yes, your account balance is kept safe when you self-exclude. You will be able to withdraw once the exclusion period ends. However, no bets or deposits can be made during the exclusion period, and your account cannot be reactivated before it expires.

After logging in, go to "Account Settings" and select the "Responsible Gaming" option. From there, you can set daily, weekly, or monthly deposit limits. Limit decreases take effect immediately, but increasing a limit is subject to a 24-hour cooling period.

A Cooling-Off Period is a temporary break lasting from 1 day up to 6 weeks. Betting is paused during this time, and your account reactivates automatically once the period ends. Self-Exclusion is a longer-term measure — from 6 months up to permanent. Your account cannot be reopened during the exclusion period, and by 99 will not send you any marketing communications.

If a family member is struggling with a betting problem, contact the by 99 support team. We can review an account upon a third-party request. The most effective step, however, is to encourage that person to seek professional counseling. Betting addiction is treatable, and with the right support, full recovery is possible.

No, using responsible gaming tools has no negative impact on your account status or VIP level. We view it as a positive step. Your balance, bonuses, and other benefits remain completely intact.

Play Responsibly, Win Happily

Make every bet a conscious choice on by 99. Use our protection tools and keep betting what it should be — entertainment.

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