1
Identity & Introduction
By 99 (referred to as "we", "us", or "the platform") takes the protection of your personal information very seriously. This Privacy Policy explains how we collect, use, and safeguard your data.
This Privacy Policy applies to all services and features of the by 99 platform. We believe in transparency and putting our customers first. Your data belongs to you, and you are always in control.
Important: By using by 99, you confirm that you have read and understood this Privacy Policy. Your consent matters to us.
We comply with international data protection laws and regulations. Protecting your privacy is both an ethical responsibility and a legal obligation we take seriously.
2
What Information We Collect
By 99 collects only the information necessary to provide our services. We follow a minimum data collection policy — we do not ask for anything beyond what is strictly needed.
- Registration Details: Your name, email address, phone number, and date of birth provided when opening an account.
- Identity Verification: National ID or passport number for legal compliance purposes.
- Address Details: Your residential address, city, district, and country.
- Financial Information: Your payment method details for deposits and withdrawals (e.g., bank account or digital wallet).
- Betting & Gaming Activity: Your bets, winnings, transaction records, and gaming history.
- System Information: Your device's IP address, browser type, operating system, and other technical information.
- Communication Records: Your email, chat, and call logs with us.
Transparency: We never store sensitive details such as full credit card numbers or PINs. Our payment gateway connects directly with secure service providers.
3
How We Use Your Information
Your information is used solely to improve customer service. We never sell your data or share it with advertising companies — that is a firm commitment.
- Service Delivery: Managing your account, processing transactions, and providing betting services.
- Legal Compliance: Compliance with international Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
- Fraud Prevention: Detecting and preventing fraud, and ensuring account security.
- Contact: Sending you emails or SMS about important updates, rule changes, and security alerts.
- Analytics & Research: Data analysis to improve the platform and enhance the user experience.
- Customer Support: To handle your questions, complaints, and support requests.
- Marketing (subject to consent): Notifying you about special offers and promotions only with your permission.
4
How We Protect Your Information
By 99 applies the highest industry standards to protect your data. Our servers are secured with encryption, firewalls, and regular security audits.
- SSL Encryption: All transactions and personal data are encrypted using SSL protocol.
- Secure Servers: Your data is stored in data centers with the highest level of security.
- Access Control: Only authorized personnel have access to sensitive information.
- Regular Backups: Regular backups are performed to protect against data loss.
- Security Training: Our staff receive regular data protection training.
- Incident Response Plan: Immediate response measures are in place for any potential security breach.
Use a strong password to protect your account and never share your login credentials with anyone. Enable two-factor authentication for added security.
5
Cookies and Tracking Technologies
By 99 uses cookies and similar technologies to improve platform performance and personalize your experience. Cookies are small data files stored by your browser.
- Essential Cookies: Essential for account sessions, security, and platform functionality.
- Performance Cookies: For analyzing and improving platform usage.
- Functional Cookies: To remember your preferences and settings.
- Advertising Cookies: Displaying relevant content only with your consent.
You can disable cookies through your browser settings. However, this may prevent some features of by 99 from working properly.
6
Information Sharing with Third Parties
We do not share your personal information with third parties, except in the following specific circumstances:
- Payment Processors: Only the information required to process your transactions securely.
- Legal Requirements: We may share information with government or regulatory authorities to meet legal obligations.
- Fault Detection: Sharing information with relevant authorities to prevent fraud and other criminal activity.
- Service Providers: Only with trusted partners for the purpose of delivering specific services.
Strict Policy: Third parties are committed to upholding by 99's privacy standards and are bound by data protection agreements.
7
Your Data Rights
You have full control over the data we hold about you. Under international data protection regulations, you have the following rights:
- Access Rights: The right to know what information we hold about you.
- Right to Rectification: The right to correct any inaccurate or incomplete information.
- Right to Erasure: The right to have your information permanently deleted under certain circumstances.
- Data Portability: The right to receive your data in a portable format and transfer it to another service.
- Processing Restrictions: The right to object to the processing of your information in specific contexts.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.